Last updated 25 October 2026
The short version
- Loop is for adults. Child sexual abuse and exploitation is never allowed, in any form.
- Report it in the app with the reason "A child may be at risk", or through the form on the help page.
- We remove it or suspend the account that posted it, keep a copy of what we remove out of sight as United States law requires, and report it to the National Center for Missing & Exploited Children (NCMEC).
Who these standards are for
Loop is a private app for small groups of close friends, made and run by RAFTZUM LLC. These standards apply to everyone who uses Loop and to everything shared in it: messages, photos, voice notes, profiles, circles and streaks. Our Terms of use ban the same things.
Loop is for adults
You must be 18 or over to use Loop, and everyone confirms that they are before they can use it. If we learn that someone under 18 has an account, we delete it.
What is not allowed
Loop has zero tolerance for child sexual abuse and exploitation. A child is anyone under 18. Never post, share, ask for or link to:
- child sexual abuse material: any photo, video, drawing, cartoon or computer-made image that shows a child in a sexual way;
- anything else that sexualises a child, including sexual messages or stories about children;
- grooming: contacting or befriending a child in order to sexually abuse or exploit them, online or in person;
- asking a child for sexual photos or videos, or threatening to share images of a child to get more images, money or anything else (sextortion);
- trafficking: selling or offering a child for sex;
- helping anyone do any of these.
How to report it
In the app
Choose Report on what you saw:
- a message: press and hold it, then Report;
- a photo: open its menu, then Report;
- a person: open their profile, then the menu, then Report;
- a circle: open Circle info, then Report this circle;
- a streak's photo: More on the photo, then Report.
Then pick A child may be at risk, and add a few words if you can. The report goes to Loop's moderators. Only they see reports and who sent them; the person you report is not told.
On the web
Anyone can write to us, with or without a Loop account, through the form on the help page. Choose "Someone's behaviour or safety", say that a child may be at risk, and tell us where in Loop you saw it, if you know.
If a child is in danger now
Call 911 in the United States, or your local emergency number. You can also report child sexual exploitation directly to NCMEC's CyberTipline at report.cybertip.org or 1-800-843-5678.
What we do
Moderators look at every report within 24 hours. When something breaks these standards, we:
- remove a message or a photo, so nobody in Loop can see it any more; for a profile, remove its photo, or suspend the account; for a circle, suspend the account that made it;
- suspend the account that posted it, and the accounts it brought into Loop when they are part of the same abuse;
- keep a copy of what we remove out of sight for one year, as United States law requires, so it can be given to the authorities;
- report it to NCMEC's CyberTipline, which passes reports to law enforcement.
We never forward the material or keep a copy anywhere else. We respond to valid legal requests from law enforcement.
Following the law
Loop follows the child safety laws that apply to it. In the United States, that includes reporting apparent child sexual abuse material to NCMEC as soon as reasonably possible after we learn of it, and preserving it as the law requires (18 U.S.C. 2258A).
Contact
For questions about these standards, including from Google Play or law enforcement, write to us through the form on the help page and choose "Someone's behaviour or safety". We answer by email.
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